The Philadelphia Inquirer Notice of Data Event

Updated April 29, 2024

The Philadelphia Inquirer (the “Inquirer”) is providing notice of an incident that may affect the security of certain individuals’ personal information. Although we have no evidence that information has been misused for identity theft or fraud as a result of this incident, we are contacting individuals to explain the circumstances of the incident, our response, and additional measures individuals can take to help protect their information. 

What Happened? On May 13, 2023, we became aware of suspicious activity relating to certain internal information systems. In response, we began working with third-party cyber specialists to investigate the nature and scope of the activity. We determined that an unauthorized party gained access to our systems and certain files were viewed and/or copied from our systems between May 11, 2023, and May 13, 2023. In response, we undertook a comprehensive review of the potentially impacted files to determine what information was present and to whom it pertained. Based on these efforts we recently confirmed what information was in the potentially affected files and are now taking steps to notify individuals accordingly.  

What Information Was Involved? The potentially impacted information varies by person, but may include name, Social Security number, date of birth, driver’s license number/ state identification number, passport number, financial account information, and/or limited health insurance and medical information. 

What Are We Doing? The confidentiality, privacy, and security of personal information within our care is important to us. Upon learning of the incident, we promptly began an investigation to determine the nature and scope of the incident, took steps to secure the environment, and notified federal law enforcement. We are notifying relevant individuals and providing them with information and services to help them protect their personal information from misuse. 

What Can Individuals Do? At this time, we are not aware of anyone experiencing fraud as a result of the incident. We encourage individuals who may be affected to remain vigilant against incidents of identity theft and fraud by reviewing account statements and monitoring free credit reports for suspicious activity and to detect errors. Individuals may also review the Steps You Can Take to Help Protect Personal Information section below, which contains information on what can be done to safeguard against possible misuse of information. 

Where Can Individuals Find More Information? Individuals with questions may contact our dedicated assistance line at 833-918-7674 Monday through Friday from 9:00 am – 9:00 pm Eastern Time (excluding U.S. holidays).  

Steps Consumers Can Take To Help Protect Their Information 

Under U.S. law, a consumer is entitled to one free credit report annually from each of the three major credit reporting bureaus: Equifax, Experian, and TransUnion. To order a free credit report, visit or call, toll-free, 1-877-322-8228. Consumers may also directly contact the three major credit reporting bureaus listed below to request a free copy of their credit report.

Consumers have the right to place an initial or extended “fraud alert” on a credit file at no cost. An initial fraud alert is a 1-year alert that is placed on a consumer’s credit file. Upon seeing a fraud alert display on a consumer’s credit file, a business is required to take steps to verify the consumer’s identity before extending new credit. If consumers are the victim of identity theft, they are entitled to an extended fraud alert, which is a fraud alert lasting seven years. Should consumers wish to place a fraud alert, please contact any of the three major credit reporting bureaus listed below.

As an alternative to a fraud alert, consumers have the right to place a “credit freeze” on a credit report, which will prohibit a credit bureau from releasing information in the credit report without the consumer’s express authorization. The credit freeze is designed to prevent credit, loans, and services from being approved in a consumer’s name without consent. However, consumers should be aware that using a credit freeze to take control over who gets access to the personal and financial information in their credit report may delay, interfere with, or prohibit the timely approval of any subsequent request or application they make regarding a new loan, credit, mortgage, or any other account involving the extension of credit. Pursuant to federal law, consumers cannot be charged to place or lift a credit freeze on their credit report. To request a credit freeze, consumers may need to provide the following information, depending on whether they make the request online, by phone, or by mail:


  1. Full name (including middle initial as well as Jr., Sr., II, III, etc.);
  2. Social Security number;
  3. Date of birth;
  4. Addresses for the prior two to five years;
  5. Proof of current address, such as a current utility bill or telephone bill;
  6. A legible photocopy of a government-issued identification card (state driver’s license or identification card, passport, military identification, etc.); 
  7. A copy of either the police report, investigative report, or complaint to a law enforcement agency concerning identity theft if they are a victim of identity theft.

Should consumers wish to place a credit freeze or fraud alert, please contact the three major credit reporting bureaus listed below:



Equifax Fraud Alert, P.O. Box 105069 Atlanta, GA 30348-5069

Equifax Credit Freeze, P.O. Box 105788 Atlanta, GA 30348-5788



Experian Fraud Alert, P.O. Box 9554, Allen, TX 75013

Experian Credit Freeze, P.O. Box 9554, Allen, TX 75013



TransUnion Fraud Alert, P.O. Box 2000, Chester, PA 19016

TransUnion Credit Freeze, P.O. Box 160, Woodlyn, PA 19094

Additional Information

Consumers may further educate themselves regarding identity theft, fraud alerts, credit freezes, and the steps they can take to protect your personal information by contacting the consumer reporting bureaus, the Federal Trade Commission, or their state attorney general. The Federal Trade Commission may be reached at: 600 Pennsylvania Avenue NW, Washington, DC 20580;; 1-877-ID-THEFT (1-877-438-4338); and TTY: 1-866-653-4261. The Federal Trade Commission also encourages those who discover that their information has been misused to file a complaint with them. Consumers can obtain further information on how to file such a complaint by way of the contact information listed above. Consumers have the right to file a police report if they ever experience identity theft or fraud. Please note that in order to file a report with law enforcement for identity theft, consumers will likely need to provide some proof that they have been a victim. Instances of known or suspected identity theft should also be reported to law enforcement and the relevant state attorney general. This notice has not been delayed by law enforcement.

For District of Columbia residents, the District of Columbia Attorney General may be contacted at: 400 6th Street, NW, Washington, DC 20001; 202-727-3400; and You may write to the Inquirer at 100 Independence Mall West, Suite 600, Philadelphia, PA 19106 at the attention of the Legal Department. 

For Maryland residents, the Maryland Attorney General may be contacted at: 200 St. Paul Place, 16th Floor, Baltimore, MD 21202; 1-410-528-8662 or 1-888-743-0023; and You may write to the Inquirer at 100 Independence Mall West, Suite 600, Philadelphia, PA 19106 at the attention of the Legal Department.

For New Mexico residents, consumers have rights pursuant to the Fair Credit Reporting Act, such as the right to be told if information in their credit file has been used against them, the right to know what is in their credit file, the right to ask for their credit score, and the right to dispute incomplete or inaccurate information. Further, pursuant to the Fair Credit Reporting Act, the consumer reporting bureaus must correct or delete inaccurate, incomplete, or unverifiable information; consumer reporting agencies may not report outdated negative information; access to consumers’ files is limited; consumers must give consent for credit reports to be provided to employers; consumers may limit “prescreened” offers of credit and insurance based on information in their credit report; and consumers may seek damages from violators. Consumers may have additional rights under the Fair Credit Reporting Act not summarized here. Identity theft victims and active-duty military personnel have specific additional rights pursuant to the Fair Credit Reporting Act. We encourage consumers to review their rights pursuant to the Fair Credit Reporting Act by visiting, or by writing Consumer Response Center, Room 130-A, Federal Trade Commission, 600 Pennsylvania Ave. N.W., Washington, DC 20580.

For New York residents, the New York Attorney General may be contacted at: Office of the Attorney General, The Capitol, Albany, NY 12224-0341; 1-800-771-7755; or

For North Carolina residents, the North Carolina Attorney General may be contacted at: 9001 Mail Service Center, Raleigh, NC 27699-9001; 1-877-566-7226 or 1-919-716-6000; and 

For Rhode Island residents, the Rhode Island Attorney General may be reached at: 150 South Main Street, Providence, RI 02903;; and 1-401-274-4400. Under Rhode Island law, individuals have the right to obtain any police report filed in regard to this incident. There are approximately 18 Rhode Island residents that may be impacted by this incident.